Reset Schedule: 00:00 & 12:00 (GMT+7) Daily
Report Server Down
Let us know if you're experiencing issues with any of our servers
Report Server Issues
Help us improve our service quality
Please provide the server hostname or IP address that's experiencing issues
Server Status Monitoring
At SSH Ocean, we continuously monitor our servers to ensure high availability and performance. However, sometimes issues can occur that may affect your connection. By reporting server issues, you help us identify and fix problems more quickly.
Common Server Issues
Here are some common issues you might encounter with SSH/VPN servers:
- Connection timeout or inability to connect
- Slow connection speeds
- Frequent disconnections
- Authentication failures despite correct credentials
- Port blocking or restriction issues
What happens after you report?
1. Logging
Your report is logged in our system for tracking
2. Investigation
Our team investigates the reported server issue
3. Resolution
We resolve the issue and restore service as quickly as possible